New Jersey Singles
Reviews and Complaints
No issue satisfied with New Jersey Singles
- Safety is number 1 the interview and process
Bad matches and bad customer services
I signed up for the 5 matches package in July 2016 and received 4 matches total. out of 4 matches, only the first one was ok, unfortunately it didn't work out for us.
the other 3 were not ok at all. they were out of shape. I don't have anything in common with them. I don't understand based on what did they match those candidates with me.
I would never go on dates with those candidates by my choice. after the 4th one, i sent them an email complaining about the experience on Oct 2016. Yet i haven't heard back from them at all since then. It's been 5 months now, no words.
I still have one match left according to the contract, but i don't have any hope at all. I am very disappointed about the services.
It was a waste of money, a lot of! and waste of time.
- No good matches
Preferred solution: Full refund
Great Company
- Safety factor and quality people
Found love
Totally Disgusted
- Absolutely no customer service or following of issues
Preferred solution: Full refund
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Verified Reviewer | Toms River, New JerseyNew Jersey Singles - Matchmaking Service Review from Toms River, New Jersey
I big scam..
I have signed for this service and they never even respected what I requested. I made specific request in my profile and they just try to refer to me people that where not at all what I asked for.
They refer to me short people some with 3 children... I called back in and asked why they keep referring me to people that don't fit my profile. I got no good reply ever. I never expected that they lied to me so much.
I never got what they promised when they took my big pocket of money.
I hope no one will have the same terrible experience. I will change then to small court claims for scam.
New Jersey Singles - Matchmaking Service Review
Signed up with New Jersey singles and the first guy claimed I wasn't ready for dating. The second guy was definitely not a match.
- Not really cared about customers need
- Do not match you with the right person
Preferred solution: Full refund
Took my money and I tried to cancel same day and they would not refund
- Not really cared about customers need
- Money driving
Preferred solution: Let the company propose a solution
What a waste of time and money!
They make you feel like they have such great service and you don't hear from them for a year. When you do, the men are losers.
I thought they vetted them...You tell them what kind of person you want to meet and they set you up with the the first guy available, no where near what you asked for. SAVE YOUR MONEY AND GO ONLINE! At least you can see their picture!!! At least you can read for yourself who they are and what they do or whatever.
Who knows how NJ Singles vets their men. I went in so vulnerable thinking they were looking out for my best interest by checking out these men but I met a man who cried at the table at Applebees, a guy who didn't have a permanent address and slept at his friend's basement and a guy who made a 1/3 less than me when I specifically asked that he made equal or more than me. I could take my chances for free online! That's what I paid NJ Singles for!!!
Ugh...what a disappointment! And the people that work there are rude.
- Not really cared about customers need
- Staff and their lack of customer care
Preferred solution: Full refund
New Jersey Singles Matchmaking Service Review from Pitman, New Jersey
Correction: The Philadelphia matchmaking service that my communication was received from was Philadelphia Singles, not Philadelphia Matchmakers.
The original interview was very impressive. I spent about three hours talking with the sales rep, who was a VERY attractive, well spoken, sympathetic woman who said that I would do well in their dating service. She gave me a "discounted" rate of about $1100 for 8 introductions, while making it clear that I was not paying for the premium executive-type service and trying to be sure that I wasn't a gold digger on the prowl for a rich man. I assured her that I was not. I just had trouble meeting people in my busy professional life and wanted to find some nice men to go out with.
They came through with my first match. He wasn't really my type but I gave him the three dates that they recommended for new introductions. I won't go into details but it didn't end up very well. I asked to put my membership on hold because my father's cancer had recurred and I wanted to focus on spending time with my family. I also had such a bad taste in my mouth that I really had no desire to go on another blind date.
It was a very difficult summer. Both my father and my grandmother died after serious illnesses, I was promoted at work and dealing with an overwhelming amount of responsibility and stress. I was not in the mood to date at all. I received a message from Philadelphia Matchmakers in October 2015 saying that my account was being suspended for lack of feedback after my last introduction. I was pretty sure that I had given on-line feedback, and absolutely sure that I had a personal conversation with someone at the office. I did try to give belated feedback at the website mentioned in the email, but I no longer had my match's membership number so I couldn't specifically identify him. I also mentioned in my comments that I had gained weight and was no longer coloring my hair red, as they had made it very clear that you needed to keep them up to date on your physical characteristics.
There was a box that you can click to make your membership active, which I did with serious misgivings. I basically just didn't want to lose the money that I had invested. I knew that they would end your account if you had been dating the same person for six months, & the letter that I received said that they assumed I had been happily dating despite my request to be on hold for personal reasons, which was approved at the time.
I never got a reply to my feedback, despite trying to reach them by phone and email. I did get a hold of Philadelphia Matchmakers (who sent the letter) using the number in very tiny print at the bottom, who after some confusion as to whose client I actually am, finally gave me the number of South Jersey Singles, but after leaving a message asking if they could please just let me know if my account was terminated or not, I didn't get a reply.
I did, however, get a call about 3 months after my attempt to give feedback saying that they noted that my account had been reactivated and would be giving me a new match in a couple of months. Two months? Really? I tried to raise my issues in terms of my concerns with the service and whether it really was a good time for me to be dating, considering that I'm struggling with a bunch of personal issues at the moment, but she rushed me off the phone saying she had a staff meeting and would call me back. She never called back, and a subsequent message that I left at that number was ignored.
Two months after that (this week) I left a review at the Better Business Bureau website. Someone left a message on my cell phone, (named Susan which is the same name as a positive review that was left on this same website), saying that I was not a client of South Jersey Singles in Colts Neck NJ. She asked me to remove my negative review from the Better Business Bureau and said that I actually was a member at Cherry Hill Matchmakers and that she had spoken to them.
I went online to remove my Better Business Bureau review, thinking that I had made a mistake, but while online I noticed a new email from South Jersey Singles in Colts Neck, NJ, with, Surprise! A referral.
I feel like I'm being the given the runaround, and even if I had researched Cherry Hill Matchmakers ahead of time I had no way of knowing that I would be shifted to South Jersey Singles. I do recall being told at one time Cherry Hill Matchmakers was closing and that all of the New Jersey members were being shifted to South Jersey Singles while the Philadelphia members were being shifted to Philadelphia Matchmakers.
Whether this is intentional sleight-of-hand or there really was some sort of shift in their business that resulted in confusion about accounts, the whole thing is just very confusing, frustrating, and demoralizing.
I've come to the realization that, as Susan said in her review here, I wouldn't have had to resort to a matchmaker if I didn't need help. Well that's true. I'm overweight. I have crooked teeth. I'm no longer a redhead. I'm getting braces put on soon and no one's going to want to go out with a fat fortyish chick with braces, despite my professional qualifications.
I feel fortunate that I haven't paid $5,000 or $10,000 for this service, as I understand other people have. At the same time I think they really do take advantage of people who are less than perfect or have insecurities. I was told that my first date was in fantastic shape and really awesome personality-wise. Well, HE thought he was awesome but he was definitely not in great shape and pretty much your typical arrogant, self-centered Italian. Now it's not NJSingles' fault the way someone acts, but it would have been nice if I'd at least gotten an accurate physical description.
I'm average and I'm dating in the "Average Pool." I understand that. I would however like to be treated with respect and listened to when I have a concern, question or complaint. All I'm looking for is a two-way dialogue which I'm clearly not going to get from this company.
I blame myself for falling for this scam. Please don't anyone else fall for it.
Not a Great Matchmaking Service - Waste of money
During the interview, I poured my heart out to a woman and explained that I tend to choose vulnerable, unhealthy men. Who did they set me up with...?
Vulnerable and unhealthy men. The woman told me that NJ Singles does background checks as well as basic medical checks. None of this is true because I was matched with unhealthy people who lead destructive lifestyles.
Not for nothing, but I could have found that myself - for free! I suggest everyone try meetups.com where you can meet tons of new people face-to-face and decide for yourself who is right for you.
Short Review on June&nbs-04:00;29,&nbs-04:00;2016
Found true love at NJ Singles!
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This review was most likely written by the owner!
Agreed. They fleeced me out of several thousand dollars and sent me matches that were unbelievably bad.
New Jersey Singles is right for me!