Anonymous

No issue satisfied with New Jersey Singles

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After years being divorced, not dating, my fear of online dating my concerned daughter decided to call New Jersey Singles to get information, she wound up setting an appointment for me. I was apprehensive but intrigued, I attended the interview . I met the specialist, it was evident that she knows her stuff. After explaining the different memberships we were able to agree on the one that was beneficial to me. I found the process and interview to be exactly what my daughter had said that I would feel safe dating, I was impressed to be informed that every potential member is required to meet in person and every member is background checked. I joined with a sense of excitement. I was matched with a couple of nice looking gentlemen but no chemistry. On my third date I met William, we are taking our time but we both feel this is everlasting. I can't thank my daughter enough for making the appointment for me. I would recommended this service to any woman that cares about safety and thinks the internet is not for them.
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Pros:
  • Safety is number 1 the interview and process
Reason of review:
Good customer service
3 comments
Guest

This review was most likely written by the owner!

Guest
reply icon Replying to comment of Guest-1374740

Agreed. They fleeced me out of several thousand dollars and sent me matches that were unbelievably bad.

Guest

New Jersey Singles is right for me!

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Anonymous

Bad matches and bad customer services

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I signed up for the 5 matches package in July 2016 and received 4 matches total. out of 4 matches, only the first one was ok, unfortunately it didn't work out for us.

the other 3 were not ok at all. they were out of shape. I don't have anything in common with them. I don't understand based on what did they match those candidates with me.

I would never go on dates with those candidates by my choice. after the 4th one, i sent them an email complaining about the experience on Oct 2016. Yet i haven't heard back from them at all since then. It's been 5 months now, no words.

I still have one match left according to the contract, but i don't have any hope at all. I am very disappointed about the services.

It was a waste of money, a lot of! and waste of time.

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Loss:
$1500
Cons:
  • No good matches
Reason of review:
Bad quality

Preferred solution: Full refund

Shakiyah Jym

Great Company

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I am in my 60's and after being widowed for many years I thought it was time to get back out there. A friend referred me to NJ Singles so I set up an interview. I met with Lauren who was very nice and helped me transition into the dating world. I met a few people and then on my third match I met Ron who I have now been dating for nearly two years! We have so much in common and love to do so many activities together. We see each other a few times a week and are planning our first cruise together this spring. I'm very thankful to NJ Singles for making it very easy and helping me get back out there. I would recommend NJ Singles to all my friends. Great company!
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Pros:
  • Safety factor and quality people
Reason of review:
Good customer service
1 comment
Guest

They must have gotten paid for this review....

Kamyla Hgx

Found love

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After countless online dates after my divorce I was getting really discouraged with dating. A friend from work told me her brother joined NJ Singles and was currently engaged through them so I took a leap of faith and tried it. I liked the fact that they did most of the work and background checked everyone who was a member, I have young children so that was great. I was nervous in the beginning but my matchmaker was really helpful. I went out with three people total and my third match was amazing. So far he's everything I wanted. Finger crossed he's the one forever! If you want to meet upscale people who are actually looking for a true relationship try them. So far nothing but good things to say.
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Reason of review:
Good customer service
1 comment
Guest

I got scammed too. This person is lying!

Keyonta Imn
map-marker Bridgewater Township, New Jersey

Totally Disgusted

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I signed up a Total of 10 months ago, I've met with one match which was not appropriate for either of us. I immediately told them the match info was not appropriate enough for successful matches. Since then they have matched me with 7 people which are not even close to my desire.....I have given significant input which is always ignored. Its the same over and over again. What is wrong with these people? I just wrote complaint letter to the head of company. The last sentence I said I would take legal action......that was three weeks ago and I've had no response. So I will take legal action.
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Loss:
$2991
Cons:
  • Absolutely no customer service or following of issues
Reason of review:
Other issue

Preferred solution: Full refund

1 comment
Guest

I'm in the process of taking them to court as well.

Kevin F Iwn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toms River, New Jersey

New Jersey Singles - Matchmaking Service Review from Toms River, New Jersey

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The dating equivalent of a time share service. Completely disappointed with this service. Spent 2 hours in the interview process. Asked up front what are the fees. Kept getting told she would get to that at the end. 2 hours of interviews and filling out paper work. Fees range from 3-5 thousand dollars! Who has that money?! Left feeling horrible and dismayed. Thanks for nothing NJ Singles.
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Reason of review:
Bad quality
3 comments
Clell Yvf

I met with this swindlers before. I say to her I dont need matchmaking I want a no strnigs attached for the make love, she says we can have that she find me someone for $5000!!!

she tried to insult me like i didnt have the money, so i showed her 10000 cash and tell her i work for my money!!! I use it for anything i want, but not for sex. I offered to buy her dinner at roy rogers in trade for an old fashioned in the parking lot. because she looked dirty, she called me ***.

I never use them again. Shes the *** one.

She paid for her dinner that night, and my wife give an old fashioned anyway!! loser

Guest

I agree completely. When I told the women I didn't have 5k to spend I was made to feel like a waste.

I was told "you know you're 30, you're running out of time to meet someone" absolutely horrible experience. Don't waste your time!

Guest

Totally agree their franchise office in Tampa is not much better at all!!

Had to pay even more than what this person listed and had one match date that was totally incompatible with the profile they had me set up on. Incredibly frustrating to say the least.

Hopefully they'll get their act together better.

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Anonymous

I big scam..

I have signed for this service and they never even respected what I requested. I made specific request in my profile and they just try to refer to me people that where not at all what I asked for.

They refer to me short people some with 3 children... I called back in and asked why they keep referring me to people that don't fit my profile. I got no good reply ever. I never expected that they lied to me so much.

I never got what they promised when they took my big pocket of money.

I hope no one will have the same terrible experience. I will change then to small court claims for scam.

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Reason of review:
Poor customer service
Anonymous

New Jersey Singles - Matchmaking Service Review

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Absolutely horrible experience. I filled out the initial intake form online to find out some more information. The women Who called me on the phone that night was very nice. I had some basic questions about the company and the costs. I was told they do not discuss costs over the phone because they want to meet you In person to see if your a good match for the company. I set up an appointment. When I arrive I was greeted by a women who seemed nice upfront. I was given a sheet of information to fill out while this women too her inhaler and huffed and puffed from her 100 yard walk to meet me at the door. I listened to this women's entire lecture, gave her all my financial information (and I mean down to the penny; car payments, mortgage, credit card balance...no account numbers etc). Finally we get to discussing costs....$3,000 for 5 referrals. That's just for them to introduce you to 5 people. No guarantees on the matches, NOTHING. When I told the women this was not in my budget I was belittled and made to feel like I wasted this women's time. I was then told "you know you're 30, you're running out of time to meet someone" Don't waste your time!
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Reason of review:
Pricing issue
Anonymous
map-marker Bridgewater Township, New Jersey

Signed up with New Jersey singles and the first guy claimed I wasn't ready for dating. The second guy was definitely not a match.

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Recently signed up for New Jersey singles. They claim they will find the perfect match for you. The first guy they matched me up with didn't call me until the 9th day. We set a date to meet. He later send me a text saying he did not think I was ready to date. We spoke for two minutes on the phone and he knew nothing about me. The second date was definitely not my type, absolutely nothing in common. Unfortunately I did not read the reviews regarding New Jersey Singles before signing up. I thought if they charge such a large amount to join they probably will match one up with someone who has the same values, education and at least somewhat close to your income. Well I was wrong. I will not recommend New Jersey Singles to anyone.
View full review
Loss:
$4000
Cons:
  • Not really cared about customers need
  • Do not match you with the right person
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Sejal Kux
map-marker Hackensack, New Jersey

Took my money and I tried to cancel same day and they would not refund

I made an interview after filling out some information online. I went in and was surprised to meet someone other than the woman I spoke with on the phone. The woman that greeted me was slovenly looking, unattractive and not dressed well. I walked by several offices and started to feel better but was then told that there were many businesses there and that NJ singles only rents one small office there. I spoke with this "woman" for about an hour she offered me a "single moms rate" $4000.00 I told her I wanted to think about it but was told that the offer would not be good after that day. I said I did not have a checkbook she asked for a credit card I only wanted to put down $500.00 she talked me into $1000.00. I feel like an ***, I am an educated attractive woman that does not have time for bars etc. after putting down $1000.00 I went to the Dr with my baby and started to read the reviews of NJ singles. I agree 100% with what I read and wished I had read the reviews first. Anyway that same day I called and emailed and said that I had changed my mind after reading all the reviews. The woman said my deposit was not refundable and tried to talk me into putting more money down. What I think this is is a huge scam where they bait and switch right from the beginning, you speak to a very well spoken woman who is sincere sounding, the appointment is made then they get you to their offices which is really one small space with shared receptionist, they claim to have several offices but the same woman who interviewed me seems to be the only one as she explained how she travels to all the other sites daily. Once they get your money they offer no refunds and I seriously doubt they would have matched me to anyone appropriate after reading all the horrible reviews. What reputable dating service won't refund money when they have done nothing!!! Horrible scam do not go!!!!!
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Loss:
$1000
Cons:
  • Not really cared about customers need
  • Money driving
Reason of review:
Pricing issue

Preferred solution: Let the company propose a solution

3 comments
Guest

Did you ever get your money back?!

Guest

I visited also. what a terrible company.

10 matches for 3500. Isn't that unbelievable?

When I called I mentioned less than or over 500. Wouldn't tell me till after the *** interview.

Kevin F Iwn

I went today and you are dead on! Bait and switch.

Huge scam.

She offered me the same discount but I said I needed time to think. Read your review afterwards and thankful I didn't fall for this.

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Anonymous
map-marker Lawrence Township, New Jersey

What a waste of time and money!

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They make you feel like they have such great service and you don't hear from them for a year. When you do, the men are losers.

I thought they vetted them...You tell them what kind of person you want to meet and they set you up with the the first guy available, no where near what you asked for. SAVE YOUR MONEY AND GO ONLINE! At least you can see their picture!!! At least you can read for yourself who they are and what they do or whatever.

Who knows how NJ Singles vets their men. I went in so vulnerable thinking they were looking out for my best interest by checking out these men but I met a man who cried at the table at Applebees, a guy who didn't have a permanent address and slept at his friend's basement and a guy who made a 1/3 less than me when I specifically asked that he made equal or more than me. I could take my chances for free online! That's what I paid NJ Singles for!!!

Ugh...what a disappointment! And the people that work there are rude.

View full review
Loss:
$8000
Cons:
  • Not really cared about customers need
  • Staff and their lack of customer care
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

I too received a call from a very nice women, encouraging me to make an appointment . I could hear dishes and water running in the background?!

I think she was home doing dishes whiles making these cold calls. Anyway, she broke me down, I made the appointment with fear in my heart of scam. You know that feeling. Well, fortunately or unfortunately I had to cancel due to illness.

I know she's called me a few times to reschedule but i don't answer my phone unless I know the number. I have been meaning to call her, to make another appointment in hope of finding a "someone"...but for some reason my little voice told me not to. Now that I read the above reviews, I'm glad I listened to the little voice. I'm sorry for all the people that didn't listen to their voice.

Scammers and Catfishers are the worst. They play on peoples emotions.

Not many people want to be alone, and now a days it's hard to meet someone, never mind someone you can trust. Thanks to all the reviewers who took the time to warn others about NJ singles.

Talita Syt
map-marker Pitman, New Jersey

New Jersey Singles Matchmaking Service Review from Pitman, New Jersey

Updated by user Mar 04, 2016

Correction: The Philadelphia matchmaking service that my communication was received from was Philadelphia Singles, not Philadelphia Matchmakers.

Original review Mar 04, 2016
I allowed myself to be talked into signing up through an online ad from ProfessionalMatch.com. ProfessionalMatch acts as a clearing house, matching you to a matchmaker in your area. I originally signed up through Cherry Hill Matchmakers and that company then gave my account to New Jersey Singles.

The original interview was very impressive. I spent about three hours talking with the sales rep, who was a VERY attractive, well spoken, sympathetic woman who said that I would do well in their dating service. She gave me a "discounted" rate of about $1100 for 8 introductions, while making it clear that I was not paying for the premium executive-type service and trying to be sure that I wasn't a gold digger on the prowl for a rich man. I assured her that I was not. I just had trouble meeting people in my busy professional life and wanted to find some nice men to go out with.

They came through with my first match. He wasn't really my type but I gave him the three dates that they recommended for new introductions. I won't go into details but it didn't end up very well. I asked to put my membership on hold because my father's cancer had recurred and I wanted to focus on spending time with my family. I also had such a bad taste in my mouth that I really had no desire to go on another blind date.

It was a very difficult summer. Both my father and my grandmother died after serious illnesses, I was promoted at work and dealing with an overwhelming amount of responsibility and stress. I was not in the mood to date at all. I received a message from Philadelphia Matchmakers in October 2015 saying that my account was being suspended for lack of feedback after my last introduction. I was pretty sure that I had given on-line feedback, and absolutely sure that I had a personal conversation with someone at the office. I did try to give belated feedback at the website mentioned in the email, but I no longer had my match's membership number so I couldn't specifically identify him. I also mentioned in my comments that I had gained weight and was no longer coloring my hair red, as they had made it very clear that you needed to keep them up to date on your physical characteristics.

There was a box that you can click to make your membership active, which I did with serious misgivings. I basically just didn't want to lose the money that I had invested. I knew that they would end your account if you had been dating the same person for six months, & the letter that I received said that they assumed I had been happily dating despite my request to be on hold for personal reasons, which was approved at the time.

I never got a reply to my feedback, despite trying to reach them by phone and email. I did get a hold of Philadelphia Matchmakers (who sent the letter) using the number in very tiny print at the bottom, who after some confusion as to whose client I actually am, finally gave me the number of South Jersey Singles, but after leaving a message asking if they could please just let me know if my account was terminated or not, I didn't get a reply.

I did, however, get a call about 3 months after my attempt to give feedback saying that they noted that my account had been reactivated and would be giving me a new match in a couple of months. Two months? Really? I tried to raise my issues in terms of my concerns with the service and whether it really was a good time for me to be dating, considering that I'm struggling with a bunch of personal issues at the moment, but she rushed me off the phone saying she had a staff meeting and would call me back. She never called back, and a subsequent message that I left at that number was ignored.

Two months after that (this week) I left a review at the Better Business Bureau website. Someone left a message on my cell phone, (named Susan which is the same name as a positive review that was left on this same website), saying that I was not a client of South Jersey Singles in Colts Neck NJ. She asked me to remove my negative review from the Better Business Bureau and said that I actually was a member at Cherry Hill Matchmakers and that she had spoken to them.

I went online to remove my Better Business Bureau review, thinking that I had made a mistake, but while online I noticed a new email from South Jersey Singles in Colts Neck, NJ, with, Surprise! A referral.

I feel like I'm being the given the runaround, and even if I had researched Cherry Hill Matchmakers ahead of time I had no way of knowing that I would be shifted to South Jersey Singles. I do recall being told at one time Cherry Hill Matchmakers was closing and that all of the New Jersey members were being shifted to South Jersey Singles while the Philadelphia members were being shifted to Philadelphia Matchmakers.

Whether this is intentional sleight-of-hand or there really was some sort of shift in their business that resulted in confusion about accounts, the whole thing is just very confusing, frustrating, and demoralizing.

I've come to the realization that, as Susan said in her review here, I wouldn't have had to resort to a matchmaker if I didn't need help. Well that's true. I'm overweight. I have crooked teeth. I'm no longer a redhead. I'm getting braces put on soon and no one's going to want to go out with a fat fortyish chick with braces, despite my professional qualifications.

I feel fortunate that I haven't paid $5,000 or $10,000 for this service, as I understand other people have. At the same time I think they really do take advantage of people who are less than perfect or have insecurities. I was told that my first date was in fantastic shape and really awesome personality-wise. Well, HE thought he was awesome but he was definitely not in great shape and pretty much your typical arrogant, self-centered Italian. Now it's not NJSingles' fault the way someone acts, but it would have been nice if I'd at least gotten an accurate physical description.

I'm average and I'm dating in the "Average Pool." I understand that. I would however like to be treated with respect and listened to when I have a concern, question or complaint. All I'm looking for is a two-way dialogue which I'm clearly not going to get from this company.

I blame myself for falling for this scam. Please don't anyone else fall for it.
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Reason of review:
Poor customer service
2 comments
Guest

Thank you for the comprehensive information!! You really helped me and many others in deciding whether to join.

Guest

welcome to the club . this company is just making easy money and dump on you what ever they find.

When they tell you attractive person to match you with , oh well , be prepared because you will have a lot of surprises ..... they never come back to you and always find excuses to tell you : soon , this one is on vacation , this one is this and that . everything to make you wait and wait again. they suck big time.

Do not spend a penny in that company , you will be disappointed. They leave in the office a huge book with all the people who got married or so but they never talk about the 100s who are in the same case meaning single and sad to have join this company for nothing that changed there life . What a waste of time.

They use you as you are desperate to find the loved one and play with you until they got your money ... disgusting

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Anonymous

Not a Great Matchmaking Service - Waste of money

During the interview, I poured my heart out to a woman and explained that I tend to choose vulnerable, unhealthy men. Who did they set me up with...?

Vulnerable and unhealthy men. The woman told me that NJ Singles does background checks as well as basic medical checks. None of this is true because I was matched with unhealthy people who lead destructive lifestyles.

Not for nothing, but I could have found that myself - for free! I suggest everyone try meetups.com where you can meet tons of new people face-to-face and decide for yourself who is right for you.

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Reason of review:
Bad quality
Anonymous
map-marker Berkeley Heights, New Jersey

Short Review on June&nbs-04:00;29,&nbs-04:00;2016

Money making. Not one decent prospect in 9 months. They take your money and payments every month. Scam and thievery.
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Cully Woj
map-marker Lodi, New Jersey

Found true love at NJ Singles!

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I am a professional women in my 50's and was so over the online dating and all the men on there who were liars that I decided to join NJ Singles. I met a few men who were very nice and professional then on my fourth match I found the man I hopefully will be spending the rest of my life with! NJ Singles is an upscale service and truly does have people who want a serious relationship. So happy I joined!! Karen
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Reason of review:
Good quality